how to get wifi calling on moto x4 unlocked

[Germanhunga]

I am having the same issue. Can Verizon Customer Support assist? 

I have an unlocked moto x4 that does not have a setting for wifi calling, yet Motorola says is capable of wifi calling. on the hidden menu there is a setting for it, but it is grayed out and I cannot turn it on. Any suggestions?

[vzw_customer_support]

We would be happy to help with any questions you have regarding your Moto x4. Is this a Verizon Wireless branded device, or a phone that was intended to work with a different carrier?

EllisandraC_VZW

[BAL1]

Moto x4, unlocked 4G, has wifi calling, just not on VZ

[jav6]

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@BAL1 wrote:

Moto x4, unlocked 4G, has wifi calling, just not on VZ

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Have you searched this Forum and/or internet for this topic?

Multiple results have posts that say 'WiFi Calling on unbranded phones is not supported on Verizon Wireless'.  Maybe an agent  @vzw_customer_support  will jump in here and CONFIRM?

https://community.verizon.com/t5/Android-General/how-to-get-wifi-calling-on-moto-x4-unlocked/td-p/10...

[vzw_customer_support]

Hi there, BAL1! Thanks for reaching out to us. Are you able to send us a Private Note, so we can gather more information?

*Alexis