Recent E-mail message sent out to all

[rodjacobson]

The recent E-mail message sent out to all titled "Staying connected during COVID-19" is all fine & dandy, but 'where's the beef?'

What kind of discounts / financial assistance will you be giving people on their bills?

PS: I find it funny that there is no 'billing' category to be found. (?)   Also, the 'divide & conquer' strategy of giving ~dozens of categories.

[vzw_customer_support]

We certainly want to offer our assistance during this difficult time. We are currently waiving late fees and stopping any collection activities until 5/13/2020. Here is a link to our short form to alert us of the hardship ion the account: https://myvpostpay.verizonwireless.com/ui/bill/secure/covid19 YaleK_VZW