I have had my LG V20 for 2 years. I have absolutely hated it!!! I can't make calls in my home, really? Wifi calling that's a joke. Can't make calls when your phone can't stay connected to network or wifi. My husbands IPhone has no issues with. Wifi calling. I am tired of my spouse getting angry that I don't answer my phone. This issue is real and reading here and online, there is a big issue with this phone and Verizon hadn't taken any steps to figure it out. I have contacted Tech Coach numerous times, numerous phone resets, settings changes, signal to tower resets and nothing fixes it. Today I am told to replace the SIm card, but reading here it hasn't fixed it for several customers. The only recourse I have at this point is replace my phone.