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How do you get the 2.0 update and install with a reset on the Eris, step by step, please. I am a newbie at all this. Thanks!
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You can check to see if it has come to your phone yet.
Try going to settings-->about phone-->system updates
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Eris doesn't have 2.0 out yet.... that's not being released until 1st QTR 2010.
If your looking for the current "patch", then go here: http://forums.verizon.com/t5/Android-Devices/HTC-Eris-Manual-Update-download/td-p/130758