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Responding to Customer Service Verification Code
itzme
Member

I called the Customer Service number to get an explanation of my account.

They sent a verification code by text that I received just fine.

I am supposed to enter that number.

Where do I enter my responseon my phone?  Neither the keboard nor text reply worked.

Thanks anyone.

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Re: Responding to Customer Service Verification Code
vzw_customer_support
Customer Support

Knowing where to go is a must. What was the verification code sent for? Did customers service explain your billing concerns? - AlbertoR_VZW

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