I text my Admin back and forth and deleted the text messages not realizing I need the information within those text messages. I did download the cloud app last night so I can back up all my text messages, photos and such but cannot figure out how to retrieve them.
LopezEsmeralda, we want to ensure you can retrieve those text message as needed. We just need some clarifying details first. Did your device perform a backup of your content prior to the messages being deleted? How long were the messages on your phone before they were deleted? Do you have your Cloud set to backup messages Hourly, During the day or At night? Lastly, do you use the Verizon Messages+ app?