The ringer is definitely an important feature on your phone, LIONHORSEMAN. I'm sorry it's not working. However, I'm eager to get this resolved.
Can you tell me what exact Moto Droid phone you have? How long have you had it? Also, has it been dropped or wet at all? Please elaborate to better assist you.
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you for your “rapid” response. Due to the delay in response, I obtained the answer elsewhere.
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This is primarily a customer-to-customer forum; a response by a VzW rep isn't guaranteed and when they do respond, as you noted, it's usually a few days after a thread is left.