Ringtone on incoming calls is muted and won't go back to full sound even though it indicates that it is on full sound. Messages tones are not muted so related to the incoming calls. Vibrate works,
Which phone model do you have? Do you have any priority calling or quiet time set up?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
