Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Roaming?
MrsJackson
Member

Hello, my husband and I are on the same plan/network. I have a Samsung Note and he has a Kyocera. We can be together and his phone will roam, but mine will not. Why does it do that? It didn't do it the first year he owned the phone, just recently. And will he be charged if he uses his phone when roaming? 

0 Likes
Re: Roaming?
vzw_customer_support
Customer Support

MrsJackson Every phone is designed differently and if your husbands phone is roaming it just means he is connecting to a partner tower. There is not charge for that, it can happen anytime. The only time you would worry about roaming is when you are not in the US.

0 Likes
Re: Roaming?
MrsJackson
Member

Ok I see. Thank you for the reply!!

0 Likes
Re: Roaming?
vzw_customer_support
Customer Support

You're very welcome, MrsJackson! If we can help out with any other questions or concerns, feel free to ask. We'll be standing by!

0 Likes