S4 not working overseas (Ireland) even though set for global roaming
djc2002us
Newbie

Our Samsung S4 is not seeing any networks in Ireland although my Motorola Maxx is doing fine.  Something need to be done on the S4 other than set Network for Global and tell Verizon ahead of time to allow?  Those were set that way before we arrived and still shows no signal.

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Re: S4 not working overseas (Ireland) even though set for global roaming
vzw_customer_support
Customer Service Rep

djc2002us,

I am so sorry to hear that your wife is unable to use her S4 while in Ireland. Lets investigate. Is the data roaming on the device also on? Go to Settings>More Networks>Mobile Networks>Global Data Roaming Access>Allow Access for all trips.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: S4 not working overseas (Ireland) even though set for global roaming
vzw_customer_support
Customer Service Rep

djc2002us,

I am so sorry to hear that your wife is unable to use her S4 while in Ireland. Lets investigate. Is the data roaming on the device also on? Go to Settings>More Networks>Mobile Networks>Global Data Roaming Access>Allow Access for all trips.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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