Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
SIM card message on moto e4
elkhartin
Member

I have the same exact problem here in Elkhart IN. Tried two different manufacturer, Gig size Sim cards, both within Moto E4 parameters and same problem. Continually being told Cache needs cleaning. This is not a new problem ongoing for over a year. Verizon no help, now what.

 

0 Likes
Re: SIM card message on moto e4
vzw_customer_support
Customer Support

As a valued customer, your service and device concerns are our concerns too. It saddens us to hear that you've been experiencing problems with your device as a result of viewing a SIM Card message notification from your Moto e4 Smartphone for over a year. Having a reliable device is always the expectation and we'd be more than glad to provide troubleshooting assistance for you here, so let's get started. Have there been any recent changes with your phone? (e.g., software update, new apps downloaded, recent SIM Card change, etc.) We'd also like to avoid having you complete troubleshooting steps that you've already done. Can you tell us what troubleshooting steps you've completed? - RobertC_VZW

0 Likes