I performed a reset on the network settings again yesterday and the problem just occurred again.
This time I just turned off Bluetooth and turned it back on again. My watch "Garmin Vivo active 3 music" reconnected on its own but I had to tell the phone to reconnect to my BlueParrot B550 XT headset.
Could this be a power-saving setting somewhere? I can't find any settings to control the power-saving features of the Bluetooth chipset.
ericrepec, sure thing! Please review the following link with instructions on how to do the network settings reset by clicking here: http://spr.ly/66091tUGS. Please let me know if this helps.
ericrepec, thank you for your time in trying these steps with us. It looks like you've taken some great troubleshooting steps with us. I'm sorry to see that you're still experiencing the Bluetooth connection issue. Can you please confirm your phones' current software version: https://www.verizonwireless.com/support/knowledge-base-225342/? : TanishaS_VZW
Sorry for the lag time.
Android ver: 9
Baseband version: A505USQS5ATB3
Kernel version: 4.14.62
Software build number is: ppr1.180610.011.A505USQS5ATB3
Hope this helps.
I appreciate this information, ericepec. Let's keep working on this issue to see if it can be resolved with the Bluetooth issues. Have you tried a different Bluetooth headset to see if this remains connected? Also, the only thing we have not tried thus far is a factory reset. I understand you are concerned about your data. However, it's always good to back up your device in case you need to move it to a different phone or have it available in the event your phone is lost or damaged. Here's a link to our Verizon Cloud that can help back up your device https://www.verizonwireless.com/solutions-and-services/verizon-cloud/ .