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Samsung A50 voicemail
RIMcMurry
Member

I bought my phone over a year ago. I have visual voice mail and I can see the messages, it just doesn't tell me I have a new one. I am missing important calls from professionals. Please advise.

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Re: Samsung A50 voicemail
RIMcMurry
Member

I purchased my A50 directly from Verizon and am still having the problem. I am paying for visual vm on my account. When a call goes to voicemail, I am not notified that a new voicemail is waiting. The message appears visually and I can listen to it. It just doesn't tell me I have a voicemail waiting. This is causing me to miss important calls for professionals. Please advise.

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Re: Samsung A50 voicemail
vzw_customer_support
Customer Support

Good morning. I'm sorry you're having trouble with your Visual Voicemail notifications. I would be just as concerned over this as well, as I rely heavily on my phone and messages daily. How long has this been going on? Does your phone ring before going to voice mail? Please elaborate to better assist you. 

 

VanessaS_VZW

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