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Samsung Core Prime please help

My phone keeps rebooting, crashes, and freezing up. I have done all the trouble assistance . And it stills not working correctly. Please  helps.

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Re: Samsung Core Prime please help
Customer Support

We always want to be sure your phone is working the way it should roses024. We are happy to help. When did this issue begin? Does the device have any physical or liquid damage? What troubleshooting steps have you completed?

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