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Samsung Galaxy Core Prime Bluetooth call Sound Issue with Uconnect
TERCRA67
Member

Hello - I currently have a Samsung Galaxy Core Prime phone and have been having issues hearing calls through my Uconnect bluetooth in my Jeep Wrangler.  To hear a call, I have to turn the sound all the way up and the person on the other end also has trouble hearing me as well.  I took my Jeep into the dealer about the issue and was told it worked fine when they connected to it and that it could be my phone.  Has anyone had this issue?  If so, were you able to fix it?  Thanks!

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Re: Samsung Galaxy Core Prime Bluetooth call Sound Issue with Uconnect
vzw_customer_support
Customer Support

TERCRA6,

We never want you to miss out on information during your phone calls. Let's take a moment to investigate. What happens if you use the phone with other bluetooth devices? Any issues with call volume when just talking on the phone?

DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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