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I've been reading all the questions and answers to what seems to be common problem--screen timeout on lock screen won't adjust to the settings available. I have an LG Transpyre, and don't use a pin, just swipe. I have clicked on every option from 2 minutes, to "Keep screen turned on". Goes black after about 10 seconds no matter what. It has always done this, but I am using it more and more and its getting very annoying. I can also relate to screen going black while on a call. I can usually get it to wake up by tapping twice near the top of the screen. Any suggestions?
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Download and experiment with some customizable third-party lock screen function / app?
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@cindi123451214 We definitly want you to be able to use your screen timeout option the correct way. We're here to assist. Lets dig into this issue a little further. Have you made any changes to your phone prior the screen timeout functioning this way? Also, I'm curious when was the last time youve had a software update?
JoelD_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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re-boot the phone!