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Security Breach
TJAI39
Member

MY SISTER'S PHONE WAS ACCESSED REMOTELY BY AN UNKNOWN PERSON. HOW CAN SHE CHECK TO SEE IF THERE HAS BEEN A SECURITY BREACH ON HER DEVICE

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Re: Security Breach
vzw_customer_support
Customer Support

TJAI39, we never want for there to be any security breach on your sister’s device. Let’s ensure that this does not happen. Was there a notification regarding the breach? Please run a Device Health Check through the My Verizon mobile app. Here’s how http://vz.to/29xFfGS.

ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Security Breach
bd94s10
Sr. Member

Try this: https://support.google.com/mail/answer/45938?hl=en

Also, have her turn on 2-step verification. I have this setup for my Google account.

https://www.google.com/landing/2step/

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Re: Security Breach
LENNYEDGE
Sr. Member

if its a Samsung device, their chat has a division which can legally with permission, enter the device through chat and seek if theres integrity violations. just suggestion.simply go to their site choose chat support. no cost.i trusted them with my s7edge,no harm no foul.

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Re: Security Breach
vzw_customer_support
Customer Support

TJAI39, we never want for there to be any security breach on your sister’s device. Let’s ensure that this does not happen. Was there a notification regarding the breach? Please run a Device Health Check through the My Verizon mobile app. Here’s how http://vz.to/29xFfGS.

ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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