Self-signed certificates for Microsoft Exchange Activesync

[JCW99]

Since the install of Android 5.0.1 or 5.0.2 on our LG3, LG2, and HTC One phones, we can no longer connect to our Exchange server to retrieve e-mail.

Since this is a non-public network and only required for our users, a self-signed certificate has worked fine to complete the SSL connection.

Is anyone else using self-signed certs and have you noticed this also? Can a roll-back be performed on these phones?

The HTC One device for example gets to the point where I am able to choose 'TRUST', but it just keeps prompting me for the same thing over and over.

[vzw_customer_support]

I understand how important it is to be able access e-mails and want to see your concerns alleviated. May I ask if the e-mail was set up via manual set up on the devices? When setting up are you enabling the secure connection ( SSL ) ?  ( when enabled there is a check mark ) The software versions are unable to be moved back to previous versions of software.

YosefT_VZW
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