Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Sending texts to my old phone
Laffytaffy0129

I just got the note 5 today, and it's letting me send texts but the reply is still going to my old phone????

Labels (1)
0 Likes
Re: Sending texts to my old phone
SuzyQ
Sr. Leader
Sr. Leader

Turn off the old phone, and remove the SIM (If it is still in the old phone).

Re: Sending texts to my old phone
bearone21
Leader

if the old phone isn't activated, it shouldn't be receiving text messages.

0 Likes
Re: Sending texts to my old phone
demmo86rt
Leader
Leader

Would your old phone happen to be an iPhone that is currently connected to WiFi?  If so, you may have not disconnected your number from iMessage.  When other iPhone users send a text to you, iMessage will hijack the messages and push it through Apple's servers, causing it to not go to the new phone, but the old iPhone instead.

Re: Sending texts to my old phone
vzw_customer_support
Customer Support

Laffytaffy0129, congratulations on your upgrade to a new Samsung Note 5 phone. Have you recently changed from an iPhone? Can you make and receive phone calls with no issues? Are you using a 3rd party text messaging application that has been downloaded from the Google Play market or the text messaging feature on the phone?





LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes