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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Sim card not registering
Tawnyb35
Member

My sim card is in won't let me text or call says it is not there

Labels (1)
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Re: Sim card not registering
Ann154
Community Leader
Community Leader

Which phone model do you have? Have you tried reseating the SIM card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Sim card not registering
Tawnyb35
Member

I've removed it and put it back. How do I reset it

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Re: Sim card not registering
bearone21
Leader

turn the phone on.

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Re: Sim card not registering
vzw_customer_support
Customer Support

Tawnyb35,

It is concerning to hear about your phone issues. After removing the sim card and reinserting it are you now able to use you phone normally?
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Sim card not registering
SuzyQ
Community Leader
Community Leader

SIM cards are free at corporate Verizon stores, and they can get corrupted.  Have it replaced, at a store or call customer support to send you a new one.

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