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Slow data
PeggySue50
Member

I was talked into switching to the unlimited go plan and now I cant watch my xfinity stream.  I told the lady that I use my Xfinity daily while I am at the gym. I have tried to turn off the roaming and restart and that did nothing I turned it back on and restarted again and still nothing.   This needs fixed or I want to go back to my 10gig!! My zip is 80504 and we are told we have 4g, and we dont.  Fix this please

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Re: Slow data
bearone21
Leader

all plans are for data only & doesn't guarantee fast connect speeds.

i suggest you look at what is included in the go unlimited plan.

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Re: Slow data
vzw_customer_support
Customer Support

PeggySue50, having that speed while you complete your work out is the best way to make time go by. With the Go Unlimited plan, data speeds are prioritized behind other traffic when connected to a tower that is congested. Full plan details are available at http://spr.ly/6605ExeuH.  LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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