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Some incoming calls that go to voice mail do not show in call history.
chuck2
Member

Some incoming calls that go to voice mail do not ring and do not show in call history. A problem since most of these calls are from our doctors.

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Re: Some incoming calls that go to voice mail do not show in call history.
bearone21
Leader

that's been the norm going back to 2010 with my 1st droid x & continues today with note5.

i get vm on calls i've blocked.....phone doesn't even ring!!

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Re: Some incoming calls that go to voice mail do not show in call history.
vzw_customer_support
Customer Support

We always want you to get all your calls, chuck@HPC. We are here to help. Any calls your phone does not receive would not show in your call logs or history.

 

Is this issue happening everywhere you go or just one area? Do you have any other service issues like texting or data problems? What zip code are you located at? When did you notice this issue first start?

 

Steven_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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