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Sony sgp561 wont update to 5.0
Railrode1
Member

I get the update notification and it downloads.  I tap install and it starts with the progress bar going about a 3Rd of the way. The tab then reboots with the message update failed, no changes were made. Anyone else having this issue?

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Re: Sony sgp561 wont update to 5.0
vzw_customer_support
Customer Support

Railrode1,


We would not want you to stay behind with your update. Now let’s work together to get this completed. Are you receiving any additional error message when attempting the update? Click on this link for additional support with your software update and keep us posted. http://www.verizonwireless.com/support/knowledge-base-203859/


YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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