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Sound problem
LSV104
Member

There is no incoming or outgoing sound during phone call.  I can make and receive calls then there's nothing.  They can't hear me and I can't hear them.  What is the problem?

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Re: Sound problem
locutus1701
Novice

Did you make sure that the microphone button on your dialer is not pressed during the call?

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Re: Sound problem
vzw_customer_support
Customer Support

We want to ensure you stay connected. May we ask if this has always occured or just recently started? If so, when and were any major changes made to the device just prior to this happening?
KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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