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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Stream TV Gen 1 vs. Gen 2

I purchased a Gen 1 stream tv from eBay and liked the device so much I decided to buy a Gen 2 device for a second TV. The devices appear to be nearly identical...both are android tv 10, same build number, Bluetooth version, CPU family, etc. (the Gen 1 does have a more recent Verizon update 20220629 vs. 20220627 for the Gen 2).

I use a Bluetooth gamepad (Nintendo Switch Pro Controller) to play games on the devices and the Gen 1 works perfectly. Unfortunately, the Gen 2 does not. It does not map the buttons correctly and it does not acknowledge input from the Dpad. I'm very disappointed because the Gen 2 device is an otherwise excellent device and I love having a USB input port. Is it possible there is something wrong with my Gen 2 device? Could it be a problem with Verizon's updates to Android TV (the controller works fine on other android TV devices)? Is there anything that could be done?