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Swapped Sims and Cannot Recieve SMS messages
rjpear
Member

Hi,  I just swapped out a Verizon Sim from an active account Pixel to a former Verizon One+ phone.  I can send text and call/receive calls, but CANNOT receive any texts.  These are from Verizon Apple and Android phones.    I have Wiped Caches' rebooted, swapped sim card slots etc. but to no avail.  Is there something else I should do at this point?

 

Thx

 

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Re: Swapped Sims and Cannot Recieve SMS messages
vzw_customer_support
Customer Support

We want all the features of your phone to work for you, rjpear. We are here to help. 

 

What is the exact model phone you are currently using? Are you using our Message+ app or the native messaging app the phone comes with? 

 

StevenG_VZW

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