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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Tech Support, really?

Apple couldn't recover my ID so I had to register a new one. I need Verizon to reset my free Apple subscription to the new Apple ID. Numerous calls, texts, etc. result in nothing but bots that hear nothing, say only that I should go to some other automated system. Never get a human. I'm paying for this? They even once asked me what my number was. I was like .... uh ... it's my Verizon cell number, you know, the one I've had for 20 years... Sorry to flame, but this is absurd.

Re: Tech Support, really?
Customer Support


We are concerned to know about this situation, we want to make sure you get the service you deserve, please send us a private message to further assist you