Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Tech Support, really?
olddog2000
Member

Apple couldn't recover my ID so I had to register a new one. I need Verizon to reset my free Apple subscription to the new Apple ID. Numerous calls, texts, etc. result in nothing but bots that hear nothing, say only that I should go to some other automated system. Never get a human. I'm paying for this? They even once asked me what my number was. I was like .... uh ... it's my Verizon cell number, you know, the one I've had for 20 years... Sorry to flame, but this is absurd.

Re: Tech Support, really?
vzw_customer_support
Customer Support

 

We are concerned to know about this situation, we want to make sure you get the service you deserve, please send us a private message to further assist you

>Jorge

0 Likes