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Correct Answer!
Text message and Data
SweetT_15
Member
‎03-14-2016 07:49 AM

I have a prepaid account and I am not able to send and receive text messages or surf the net while I am on the phone. I currently have a Samsung Galaxy S6. Does anyone else have this issue?

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Correct Answer!
Re: Text message and Data
deloused
Sr. Member
‎03-14-2016 07:51 AM

Yes, everyone with that device would experience that, unless connected to wifi.

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Re: Text message and Data
SweetT_15
Member
‎03-14-2016 07:54 AM

It let's me surf the net on WiFi but it does not allow me to receive any messages... When I had my S5 I could do both without any issues.

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Re: Text message and Data
deloused
Sr. Member
‎03-14-2016 07:59 AM

That's correct, Samsung built the S5 with 2 CDMA radios which would allow that to work, the S6 & S7 have just one.

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Correct Answer!
Re: Text message and Data
SweetT_15
Member
‎03-14-2016 08:05 AM

that sucks. I wish I knew about this before I bought this phone. Thanks for helping me.

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Correct Answer!
Re: Text message and Data
deloused
Sr. Member
‎03-14-2016 08:13 AM

You're welcome, I know what you mean. Your new phone is capable of using the newer 'voice over LTE' technology though, which would allow for simultaneous voice/data/text, it's just not available yet in all areas or on prepaid accounts yet. As it continues to roll out that will likely change and work in the future.

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