Text messages not going through to one person
Tonyvw1973
Newbie

Trying to text my dad, messages not getting to him. I can receive from him, but not vice versa. I can send and receive from everyone else. Tried reinstalling messages app, tried re-entering his contact info, still not working. He is on ATT.  Any ideas?

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Re: Text messages not going through to one person
nicholas_g
Contributor - Level 3

Are either of you on an iPhone? If so, have either of you recently switched to Android?

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Re: Text messages not going through to one person
vzw_customer_support
Customer Service Rep

I appreciate your input nicholas_g. Tonlyvw1973 are you able to confirm if you had an Android in the past and moved to iPhone or vis versa? Are you able to send messages to anyone else?
AmberF_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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