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Texts converting to group using old number
SUSSEI25
Member

I recently changed my number.  Since then a few of the contacts I text are converting to group using my old number.  Any ideas why?

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Re: Texts converting to group using old number
vzw_customer_support
Customer Support

I apologize for any issue that you're having with your contact after changing your number, Sussei25. Let me work on getting this problem fixed. What's the make and model of your device? Are you using a 3rd party messaging app or the stock messaging app?

 

EdwinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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