Texts from certain numbers not being transmitted
MDMoody
Newbie

 There are certain individuals, who use T mobile and AT&T, from who I have not been able to receive text messages. Now, the one on T mobile is not receiving my texts. Has anyone else experienced this problem, and have you been able to correct it? 

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Re: Texts from certain numbers not being transmitted
vzw_customer_support
Customer Service Rep

MDMoody, we apologize for the issues you are having. As an avid texter, I know how vital it is for you to be able to send and receive text messages. We are confident that we can resolve the issue you are experiencing. To better assist you, we need to ask you some questions. 

1. When did the issue begin? 

2. What text messaging app are you using?

3. What is the make/model of your phone?

JacobG_VZW

 

 

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