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Texts not received until phone restarted
mfyock
Member

Currently have an issue where my Galaxy A51 will randomly stop receiving text messages. Outgoing texts work fine.  When I restart the phone all the texts will come in. This started about a week ago and has happened several times in the last few days. I think the issue is when the phone looses cell service. That seems to start the no texts received scenario and it continues until the phone is restarted.

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Re: Texts not received until phone restarted
vzw_customer_support
Customer Support

Hello mfyock,

 

I depend on my text messages every day and would be concerned too if I were having any problems! How often are you losing cellular service? What is the signal showing on your device?

 

-Christopher

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