We want your device to reflect the correct time BigBadBill1961! What make and model is this? When did this start? Where are you currently located?
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I hope a Verizon rep notices this new reply. My phone has been five minutes fast for about two months. My work phone (also Verizon) is correct. My computer is correct. I cannot rely on my primary phone's time. I hope there is a fix. It is a motorola z4.
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We want to make sure that your device is set up correctly. With regard to your device do you have the correct time zone set up for your device. Please verify this by following the steps provided here https://www.verizon.com/support/knowledge-base-226180/.