Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Trade in issue
Bullstag
Member

I trade 2 phones in March and received credit for only one. I've called customer service 2 months in a row promising the credit for the second phone on the next bill but it has never happened. Been with Verizon for over 10 yrs and very irritated nothing is being done to resolve it.

Re: Trade in issue
vzw_customer_support
Customer Support

Bullstag, we understand the importance of making sure you get the credit you are afforded for your trade ins. To clarify, were these normal trade ins for credit your account or part of a promotion? Do you have a Submission ID for the trade in, that's in question?

 

-Joshua

0 Likes
Re: Trade in issue
Bullstag
Member

238369728748326

0 Likes