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Travel pass
jojo5ooo
Member

I have several travel passes. Does anyone know if I just lose them as we can't travel anywhere?

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Re: Travel pass
jav6
Leader

@jojo5ooo wrote:

I have several travel passes. Does anyone know if I just lose them as we can't travel anywhere?


Do you mean you have the Travel Pass option on one or more of your lines?  If so, the option is just there in case you travel and the feature gets activated for that trip.  There is no charge for this feature unless it is activated during travel.

...Just another VZW customer...trying to offer some assistance...
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Re: Travel pass
vzw_customer_support
Customer Support

Hello jojo5ooo. We know the importance of understanding your options for utilizing Travel Pass. Here's a link that provides the details of our TravelPass feature: https://www.verizon.com/support/travelpass-faqs/. Can you please share more details on what you mean by having several  of these passes? Was this for an offer that you've claimed with us? 

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Re: Travel pass
jojo5ooo
Member

Yes, these travel passes are Verizon up rewards. They have an expiration date. We had travel plans to both Canada and Europe. I had collected a handful of rewards. With the boarders still being closed, will I lose them?

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Re: Travel pass
vzw_customer_support
Customer Support

Making sure that your Verizon Up questions are answered is vital. Any reward with an expiration date will not be valid after the timeframe has passed. If you have a question about Verizon Up, you can call Verizon Up Customer Service at (866) 895-5579. Mon - Fri: 8 AM - 8 PM ET

Sat - Sun: 8 AM - 6 PM ET. Please take a moment to review the Verizon Up FAQs for information about reward redemption and more: https://www.verizon.com/support/verizon-up-faqs/

 

Does this answer your question? 

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