Jahned, wishing safe travels to France. Help is here to ensure we keep you connected. Mickeyd423, you are absolutely correct that our awesome customer service does have the ability to help with international services. Jahned, if you have not contacted them as of yet, I can provided the assistance you desire. I’ve sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!