Trouble shooting

[CM73]

Missing battery menu in settings J7 V

[vzw_customer_support]

It is critical to be able to access your battery menu CM73. I am sorry for any inconvenience. Don't worry, we will get this figured out. Just so that you have it, this link will give you the steps you will need: http://spr.ly/6587DmzVd When did this first start? Were there any recent changes to your phone like a software update or new apps?

Rosanne_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[CM73 · Accepted solution]

I back up my files did a reset to factory settings and problem was solved. All is well now

thanks for replying

CM73