Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Trouble shooting
CM73
Member

Missing battery menu in settings J7 V

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Trouble shooting
CM73
Member

I back up my files did a reset to factory settings and problem was solved. All is well now

thanks for replying

CM73

View solution in original post

0 Likes
Re: Trouble shooting
vzw_customer_support
Customer Support

It is critical to be able to access your battery menu CM73. I am sorry for any inconvenience. Don't worry, we will get this figured out. Just so that you have it, this link will give you the steps you will need: http://spr.ly/6587DmzVd When did this first start? Were there any recent changes to your phone like a software update or new apps?

 

Rosanne_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Trouble shooting
CM73
Member

I back up my files did a reset to factory settings and problem was solved. All is well now

thanks for replying

CM73

0 Likes