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USB Storage
BRILAS9
Member

When I attempt to open "camera" I get an error message stating "Turn off USB storage before using camera".  I have a Galaxy J36V.  Thanks!

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Re: USB Storage
vzw_customer_support
Customer Support

We want to be sure your camera is working the way it should BRILAS9. Let's be sure we get this resolved. When did this issue begin? Is your device plugged in to the charger when this message pops up?

RashadM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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