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Have you powered the phone off and taken out the SIM card and reinserted it? You can also put the phone in safe mode to rule out any issues with a 3rd party app although that's stretching it......
Hey, I'm sabrina,.. And ive never used this site before, but I realllly need help, and I can't post BC I'm not "allowed" too on here or whatever , cuz I'm not the account holder lol but lastnight, all of our phones got shut off for about an hour, and ever since then I cannot call or text. I can get them, but I can't do anything.. I was wondering If you could help me?
In your case, things might be different than for the poster above which I was referring to. Have you tried to remove the SIM and power down, reinsert and power on for a fresh data connection?
Slammi, that's definitely not what we like to hear. We want to ensure you have a working device at all times. Let's get to the bottom of this. I'd like to have you restart your device in safe mode and then after a few minutes, power it off and back on normally. To restart in safe mode, follow these steps: http://vz.to/1QN3W0z . Leave the device in safe mode for at least 5 minutes before powering it off and back on normally. Once back on your normal home screen, try a phone call.
Keep us posted with the results.
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