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Unable to make/receive calls. Just switched to Pixel 2
SEANB26
Member

I switched to the Google Pixel 2 from a Moto X Pure yesterday. I have been unable to make/receive phone calls and text messages since then. When I dial any number, it tells me, "you are roaming." I'll be traveling for the next three days, so it would be awesome if I could get my phone working before then. Thanks!

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Re: Unable to make/receive calls. Just switched to Pixel 2
vzw_customer_support
Customer Support

We hope you're enjoying your new phone so far, SEANB26. We're sorry to hear your phone is not functioning properly. We'd like to ensure your phone is activated and working for your trip. I have sent you a Private Message to assist. Please reply to the Private Message. 

 

DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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