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I have a new Samsung phone. Message plus working fine. My lap top and desk top now ask for me to input authentication code. When I hit verify, it gives an error message. Have uninstalled and reinstalled the app to no avail. Help.
Hi there, DandDThornton. Sorry to hear about any trouble using messaging plus. Are you using a web browser or the app on those devices?
- Henry
The app
Gotcha thanks for clarifying. Have you been able to uninstall and reinstall the program? Also are you able to view Message + online? https://www.verizon.com/support/knowledge-base-94861/ This is a new way of viewing your messages.
-Amber