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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Update
33WOLFFST
Member

My phone keeps asking to update but last time I did the update I lost all my music pictures and contacts what can I do so this won't happen again

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Re: Update
Ann154
Expert
Expert

Which phone model do you have? What update are you referring to?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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