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Updates
LARSTO86
Member

Why do I have to download and install numerous app updates multiple times?

  Has anyone else experianced this problem?

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Re: Updates
LENNYEDGE
Sr. Member

because developers are constantly rebuilding and smoothing apps we have installed to reduce errors or bad performance.

View solution in original post

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Re: Updates
LENNYEDGE
Sr. Member

because developers are constantly rebuilding and smoothing apps we have installed to reduce errors or bad performance.

View solution in original post

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Re: Updates
bearone21
Leader

you need to be more specific.

Re: Updates
mmklos
Member

I agree!

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Re: Updates
mmklos
Member

With bearone21

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Re: Updates
vzw_customer_support
Customer Support

LARST086,

I understand having to do many updates can be upsetting. We want to make sure everything is running properly. Where are you needing to do multiple updates at? What device do you have?



RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Updates
LARSTO86
Member

My device is a galaxy note 4 using the marshmallow 6.0 O.S.  I prefere to manually update selected apps and have 'auto update' disabled.

I receive requests for updates via notifications or I can find them in play store at 'my apps/all.

After each update a nessage scrolls on the the status bar saying ' app successfully installed.  Ive also verfied the updated app version was changed on the app.  Yet a couple days or sometimes longer i will get a notification for the same app updates.  And indeed an older version is running.

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Re: Updates
vzw_customer_support
Customer Support

LARSTO86


Thank you so much for these details! We definitely need to have these updates complete successfully for you. Is this happening to all app updates or just certain ones? After you complete the update, can you confirm the version is corrected prior to a new notifications arriving?


RuthW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Updates
LARSTO86
Member

Not all apps are doing this.  Those that do include: amazon shopping, lookout anti virus and security, paypal, keepsafe and others.  Naturally I cannot verify this happens for other apps that I choose not to update.

  Yes i have verfied the new app update version has been installed prior to receiving another app update notification.

  I have notified Lookout support of this and await their reply.

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Re: Updates
vzw_customer_support
Customer Support

This is certainly interesting to hear. Are you performing the update fully, while connected to a stable internet connection?


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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