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Using an SD Card on a LG Android
PD_ACCOUNTSMAIL

I have an Android LG K20 V. It has a 32 gig sd card installed. I moved many games supposedly to the SD card. The device says it has used 15.9 gig of the 16 gig installed. I have removed EVERY game. and still have the same numbers. How do I get this cleared. I cannot add anything.

Thank All in Advance

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Re: Using an SD Card on a LG Android
vzw_customer_support
Customer Support

Thank you PD.ACCOUNTSMAIL for bringing this to our attention and taking some steps to troubleshoot your phone. We would like to get this resolved for you as soon as possible. I know how important it to be able to add things to your phone freely. If you have not formatted your SD card let's get that done. That will allow you to move your content to the SD card and free up space on the phone. Here is a link that will show you how to do it. http://spr.ly/6583DnVY9. Once that has been done then move your content to the SD card. This link will show how to move your content to the SD card. http://spr.ly/6584DnVYi

JenniferL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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