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V10 hotspot turning off on its own during use with access to unlimited data
Stars4jes
Member

While using my hotspot with my unlimited data and it turns off all the time. Even when using the first 15gb of high speed data. It is very frustrating. I use it a lot and need it to not do that. The phone is current and up to date on updates. Please help.

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Re: V10 hotspot turning off on its own during use with access to unlimited data
vzw_customer_support
Customer Support

I'm sorry you are experiencing issues with your mobile hotspot, Star4jes. I know how important the mobile hotspot feature is. I apologize for any inconvenience this has caused. Let's work on this together. When did you start experiencing this problem? What is the make & model of this device?

 

Gerson_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: V10 hotspot turning off on its own during use with access to unlimited data
Ann154
MVP MVP
MVP

In the subject line, the OP provided the model was a V10 as in a LG V10.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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