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VERIZON UP
alanlima2912
Member

I claimed a verizon up super ticket like 2 months ago and I NEVER RECEIVED. Every time i called they said they dont know where is my airpod that i claimed but they can see it on my account. Thats really upset 2 months pass and nothing!!! reallly!!! why you guys do that? just to get new costumers and after lie to them.   

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Re: VERIZON UP
vzw_customer_support
Customer Support

I can understand how that can be upsetting, alanlima2912. We want to make sure that you get what you claim on your Verizon Up. When you reach out, are you calling our

Verizon Up Customer Service at (866) 895-5579 Mon - Fri: 8 AM - 8 PM ET and Sat - Sun: 8 AM - 6 PM ET

 

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