Where are the apps and data that were backed up by VZW Software Upgrade Assistant?
It is important to us that you are able to recover all of your information, WILBOL99 and i'd be happy to help you today. Let's go over a few details together and find an answer.
What was the operating system that was used to complete the back up? May we please have the make/model of your phone? Also, could you please describe the steps you took to back up your phone? Please provide a few additional details and we will be ready to continue helping.
SteveR_VZW
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