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VZW Software Upgrade Assistant
WILBOL99
Member

Where are the apps and data that were backed up by VZW Software Upgrade Assistant?

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Re: VZW Software Upgrade Assistant
vzw_customer_support
Customer Support

It is important to us that you are able to recover all of your information, WILBOL99 and i'd be happy to help you today. Let's go over a few details together and find an answer.

What was the operating system that was used to complete the back up? May we please have the make/model of your phone? Also, could you please describe the steps you took to back up your phone? Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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