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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon Caller Name ID app hangs

I have a LG K20V. I am signed up for name caller ID. It works. However when I open the Verizon Caller Name ID app, I can choose any option except 'Profile'. When I select 'Profile' the app just hangs. It displays the little 'busy' icon, whatever, try moving balls on a line or something, but it will not do anything. It will not time out, it will not let me back out, or close the app, it just hangs. I can press home and go to the home screen, but if I go back to the app, it is still there displaying the 'busy' icon. How can I fix this?

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